Contact Details

The phone lines to Prescriptions, Secretaries and Private Medical Reports (Options 2, 3 and 4 when you call the main Surgery number) will only be available between 10.00am and 2.00pm daily.

Appointments and visit requests: Tel: 0121 420 0100

Prescriptions enquiries (not requests): Tel: 0121 420 0109

Out-of-hours emergency number: Tel: 111 or 0121 420 0100*
* Please have a pen and paper ready as you will be given a number to ring

NHS 111: Call 111 or visit 111.nhs.uk

Patient Access: account.patientaccess.com

NHS App: www.nhs.uk/nhsapp

Find your NHS number online. You do not need to know your NHS number to use NHS services, but it can be useful to have it.

Location

Sherwood House Medical Practice
9 Sandon Road
Edgbaston
Birmingham
B17 8DP

Get directions (opens in Google Maps). You can use this link for directions to the surgery if you are driving, cycling, walking or using public transport.

Accessibility

We have:

• Disabled WC
• Step free access to front of building
• Automatic Entry doors
• Interpreter services (bookable with reception in advance)
• Disabled Parking at Front

The entrance doors to the surgery are wide enough to admit wheelchairs.

Near the front entrance there are some parking bays specifically reserved for disabled patients. Please DO NOT use them unless you are disabled.

The surgery has a wheelchair available on request should a patient require help to attend for a visit.

Parking

• Car park at rear of building
• Disabled Parking at Front
• Cycle parking

Telephone appointments from 7.30am

Door opening times: Monday 7.30am, Tuesday to Thursday 8.00am, Friday 7.30am.

Telephone appointments from 7.30am.

Extended Hours

Sherwood House medical practice is a member of My Healthcare and can offer evening and weekend face to face GP, Nurse and Healthcare Assistant appointments from Burbury, Fernbank, Fernley, Harborne, River Brook and West Heath Hubs. The extended hours appointments will be booked by our reception staff as usual but patients will be seen at whichever Hub is the most convenient for them. The addresses of the 5 Hubs plus the telephone numbers to ring if you needed to cancel or change an appointment are:

• Burbury Medical Centre, 311 Burbury Street, Birmingham B19 1TT. Appointment cancellation telephone no. 07424 041608
• Fernbank Medical Centre, 508-516 Alum Rock Road, Birmingham B8 3HX. Appointment cancellation telephone no. 0121 326 3600
• Fernley Medical Centre, 560 Stratford Road, Birmingham B11 4AN. Appointment cancellation telephone no. 07561 109028
• Harborne Medical Practice, 4 York Street, Birmingham B17 0HG. Appointment cancellation telephone No. 0121 427 5246
• River Brook Medical Centre, 3 River Brook Drive, Birmingham B30 2SH. Appointment cancellation telephone no. 0121 433 8910
• West Heath Medical Centre, 194-196 West Heath Road, Birmingham B31 3HB.

Appointment cancellation telephone No. 0121 483 2122

We are also able to offer our patients telephone consultations with either a GP or pharmacist based in MyHealthcare’s Virtual Hub at West Heath Medical Centre. The call will be booked by our reception staff for a time that is convenient to you.

Please ask a member of our staff if you would like further information.

Bank Holidays

The surgery will be closed on bank holidays.  You can see the forthcoming bank holidays here.  When the surgery is closed for a bank holiday please use the out of hours services (see below).

Out Of Hours/Night Visits

• If you have a medical emergency outside of normal surgery hours, then please ring the surgery number.
• You will be given a contact number for our duty doctor service.
• This service will initially offer telephone advice, and if unable to resolve the problem on the telephone, you will either be offered an appointment at a local Primary Care centre run by the service, or a visit will be arranged.
• Please do not use this service for routine matters, as it may delay the service in dealing with urgent problems.

Other Useful Out-Of-Hours Services

• NHS 111 - 111 - available 24 hours a day - offering a nurse-led telephone service of healthcare advice and information. Information is also available on the NHS website on: www.nhs.uk/111
• NHS Walk-in Centre - open from 8.00am until 8.00pm every day. Located within the Summerfield GP and Urgent Care Centre, 134 Heath Street, Winson Green. Tel: 0345 245 0769.
• NHS Walk-in Centre - open from 7.00am until 10.00pm every day. This centre is located on the Lower Ground Floor, Boots the Chemist, 66 High Street, Birmingham (opposite Marks & Spencer).
• Accident and Emergency - open 24 hours - for critical and life-threatening conditions such as heavy blood loss, poisoning, suspected broken bones and deep wounds.
• Ambulance service - call 999 - for emergencies, such as loss of consciousness, severe chest pain, serious accidents or severe blood loss.