Prescriptions

Repeat prescriptions can only be requested if a patient has been given a repeat prescriptions form. All other medication is prescribed in consultation with a doctor, for which an appointment must be made.

Repeat Prescriptions can be requested by:

Use the NHS App
Use Patient Access
Calling the prescription telephone line on 0121 420 0100 and press option 2. This is open between 10.00am to 2.00pm Monday to Friday. We are no longer able to take Prescription requests via the telephone.
In person by putting the request in the black box on the wall of the surgery as you enter Sherwood House waiting area.

Repeat prescriptions are usually prepared within 48 hours of the request being submitted. It is the patient's responsibility to ensure that requests are submitted before their medical supplies run out. We therefore request that this is done a few days beforehand.

Please note, that should there be any query with a repeat prescription, then they may occasionally take longer, and hospital prescription requests take up to seven working days.

For repeat prescriptions that are required before the weekend, we kindly request that patients submit their request form no later than 1.00pm on a Thursday for collection on a Friday evening.

Should you wish the prescription to be posted to you, then please enclose a stamped addressed envelope with your request.

On occasions, the repeat prescription will indicate that your medication needs review with a doctor and will request that you make an appointment with the doctor you usually see. You will need to do this before you request any further prescriptions.

Finally, on some occasions you will be requested to make an appointment to have a blood test – this is done to ensure that your medication is correct, and will need to be done before you request further prescriptions.

All new patients who are on Repeat Medication from previous doctors will need to make an appointment with a doctor at this surgery before any medication can be issued. Please bring all medication with you when you attend the appointment.

Patient Access

You can book appointments, order your repeat prescriptions or view your medical record online.

You will need to contact reception first to sign up to use this service.

Online Services Registration Form (DOCX, 35KB)

Login to Patient Access

NHS App

You can use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.

If you already use online access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Nominating a pharmacy

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

Online, on the app or website where you order repeat prescriptions
At your GP practice
At any pharmacy that accepts repeat prescriptions

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. Please book a routine appointment for your review either using the NHS APP or by telephoning the Surgery.

Questions about your prescription

If you have questions about your medicine or your prescription please contact the surgery.

Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.

Find a pharmacy

NHS Medicines A to Z