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Call 111 - When it is less urgent than 999

Useful Numbers

Out of Hours Emergencies 111
NHS 111 111
City Hospital, Dudley Road 0121 554 3801
Birmingham Children’s Hospital 0121 333 9999
University Hospital Birmingham 0121 627 2000
Sandwell General Hospital 0121 553 1831
Birmingham Women's Hospital 0121 472 1377

Birmingham Solihull Commissioning Group on Tel: 0121 203 3300 or go to 

PALS - Patient Advice and Liaison Service deal with complaints regarding hospital services. Their contact details are available on NHS Choices or can be obtained by ringing the switchboard at the hospital to which the complaint relates to.

Independent Complaints Advisory Service (ICAS) This service assists people in making their complaint.

IBIC Holt Court South
Jennens Road
Aston Science Park
B7 4EJ
Tel: 0845 120 3748

Parliamentary and Health Service Ombudsman

The Parliamentary and Health Service Ombudsman
Millbank Tower
Helpline: 0345 015 4033

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