Service and contact details
| Service |
Telephone Number |
| Out of Hours Emergencies |
111 |
| NHS 111 |
111 |
| City Hospital, Dudley Road |
0121 554 3801 |
| Birmingham Children’s Hospital |
0121 333 9999 |
| University Hospital Birmingham |
0121 627 2000 |
| Sandwell General Hospital |
0121 553 1831 |
| Birmingham Women's Hospital |
0121 472 1377 |
Birmingham and Solihull ICB on Tel: 0121 203 3300 or go to www.birminghamsolihull.icb.nhs.uk
PALS - Patient Advice and Liaison Service deal with complaints regarding hospital services. Their contact details are available on NHS Choices or can be obtained by ringing the switchboard at the hospital to which the complaint relates to.
Independent Complaints Advisory Service (ICAS) This service assists people in making their complaint.
PohWER ICAS
IBIC Holt Court South
Jennens Road
Aston Science Park
Birmingham
B7 4EJ
Tel: 0845 120 3748
Parliamentary and Health Service Ombudsman
The Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Helpline: 0345 015 4033