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Call 111 - When it is less urgent than 999

Out Of Hours

  • If you have a medical emergency outside of normal surgery hours, then please ring the surgery number.
  • You will be given a contact number for our duty doctor service.
  • This service will initially offer telephone advice, and if unable to resolve the problem on the telephone, you will either be offered an appointment at a local Primary Care centre run by the service, or a visit will be arranged.
  • Please do not use this service for routine matters, as it may delay the service in dealing with urgent problems.

Other Useful Out-Of-Hours Services

  • NHS 111 - 111 - available 24 hours a day - offering a nurse-led telephone service of healthcare advice and information. Information is also available on the NHS website on: 
  • NHS Walk-in Centre - open from 8.00am until 8.00pm every day. Located within the Summerfield GP and Urgent Care Centre, 134 Heath Street, Winson Green. Tel: 0345 245 0769.
  • NHS Walk-in Centre - open from 7.00am until 10.00pm every day. This centre is located on the Lower Ground Floor, Boots the Chemist, 66 High Street, Birmingham (opposite Marks & Spencer).
  • Accident and Emergency - open 24 hours - for critical and life-threatening conditions such as heavy blood loss, poisoning, suspected broken bones and deep wounds.
  • Ambulance service - call 999 - for emergencies, such as loss of consciousness, severe chest pain, serious accidents or severe blood loss.
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